Introduction & Acceptance
These terms govern your use of Above and Beyond Concierge services (website, car hire, gifting, event/travel planning). By engaging us, you accept these terms.
Services & Quotations
- Offers are non-binding until confirmed in writing.
- Quotes provided are estimates. Final prices may vary based on changes or extra requirements.
Booking & Payment
- Bookings require a deposit (e.g., 30% upfront).
- Full payment must be received before service delivery or at the time stated in the quote/invoice.
- Accepted methods: bank transfer, credit/debit card, mobile payments.
Changes & Cancellations
See the Cancellation Policy section.
Liability & Insurance
- We are not liable for damages or disruption beyond our reasonable control (force majeure).
- We are not liable for third-party service failures.
- Where applicable, travel and vehicle services are insured to comply with Nigerian law.
Client Responsibilities
- Provide accurate service details (e.g., pick-up/drop-off, event criteria, names).
- Comply with applicable laws (e.g., travel, event, and public order regulations).
- Promptly notify us of any changes.
Intellectual Property
- Service designs, branding, and original content are owned by us.
- You may use shared materials solely for the intended service.
Confidentiality
We will keep your proprietary and event-related data confidential unless obliged by law.
Governing Law & Dispute Resolution
- Nigerian law governs these terms.
- Disputes: by mutual negotiation, or via Nigerian courts/jurisdiction.
Contact
For questions or support:
Email: support@aboveandbeyondconcierge.com.ng
Phone: +234 906 202 2279
Last Updated: June 20, 2025