Introduction
Above and Beyond Concierge (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights.
Information We Collect
- Personal Data: Name, telephone number, email, billing/delivery address, payment information, and travel preferences.
- Service Data: Car rental schedules, event or travel details, gifting preferences.
- Technical Data: IP address, device/browser information, and website usage.
How We Use Your Information
- To deliver services you request (e.g., bookings, reservations, gifting).
- To process payments and manage billing.
- To communicate updates, promotions, and service-related messages.
- To enhance our website, services, and personalized offerings.
Sharing Your Data
- With trusted third-party service providers (e.g., hotels, transport, florists) strictly for service fulfillment.
- When required to comply with legal obligations.
- With your consent, for marketing or referral purposes.
Data Retention & Security
- We retain your data only as long as needed to provide services, or as required by law.
- Security measures include encrypted data transmission and access controls.
Your Rights
- Access, correct, or delete your personal data.
- Withdraw consent (where applicable).
- Object to direct marketing.
- Lodge a complaint with Nigerian data protection authorities.
Use of Cookies & Tracking
- To optimize site performance and tailor your experience.
- Manage preferences or disable cookies via your browser settings.
Updates to This Policy
We may update the policy when services evolve. We’ll notify users of material changes.
Contact Us
For privacy inquiries, contact:
Email: privacy@aboveandbeyondconcierge.com.ng
Phone: +234 906 202 2279